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Who services Aventon e-bikes?

Aventon sells online and through bike shops, and its dealer locator lists shops for repairs and service. Warranty work starts with Aventon or the authorized retailer you bought from.

Aventon's own service options

Dealer locator

Aventon's locator lists bike shops that handle repairs, service and test rides.

“Find A Bike Shop in your area - For Repairs, Service, & Test Rides”

Source: Aventon

Warranty claims

Start with Aventon's customer experience team, or with the Authorized Aventon Retailer if you bought from one.

“The first step is to contact customer experience or an Authorized Aventon Retailer, depending on where the original purchase occurred.”

Source: Aventon

Warranty

2 years on Aventon-branded frames and electrical components. The battery is covered for 2 years or 300 charge cycles, whichever comes first.

“Aventon provides the limited warranty on Aventon-branded electrical components”

Source: Aventon warranty page

Using an independent shop

The warranty can exclude bikes repaired or modified by anyone other than Aventon or an authorized retailer. While the bike is under warranty, read the warranty page before using another shop.

“repaired, altered, or modified by anyone other than Aventon or an Authorized Aventon Retailer”

Source: Aventon

Brand information checked Nov 14, 2026 on Aventon's own website.

Independent shops that name Aventon

Bike Valet

Pickup / mobile
Colorado Springs & Denver, CO; Phoenix, AZ (part-time, roughly Oct–Apr)

“Brands we currently service and assemble are Aventon, Rad Power, Lectric and more being added daily.”

Checked Nov 14, 2026Shop's page

E-Rides USA

Louisville, KY; Lexington, KY
  • Basic tune-up $89
  • Tune-up Plus $198
  • Flat repair $30 with hub motor ($20 without)
  • +1 more on the shop's page

“We are an authorized certified service center for Aventon, Rad Power Bikes, Lectric Bikes, Bosch, Rambo Bikes, Qualisports, Himiway”

Checked Nov 14, 2026Shop's page

Kul Wheels

Richmond, VA
  • Basic tune-up $95 (parts not included)
  • Standard/annual tune-up $150 (parts not included)
  • Deluxe tune-up $200 (parts not included)

“We are a Lectric ebike certified service center and Rad Power approved service partner.”

Checked Nov 14, 2026Shop's page

Smitty's E-Bikes

Pickup / mobile
Phoenix West Valley, AZ (not Chandler, Gilbert or Mesa)
  • Basic tune-up $85
  • Tune Up+ $125
  • Full service tune $175
  • +2 more on the shop's page

“We're a service partner for Rad Power Bikes, Velotric, Lectric, Juiced, Monarch and Vtuvia, and we work on many other brands”

Checked Nov 14, 2026Shop's page

Wilson's E-Bikes

Brooklyn, Elmhurst, Flushing & Long Island City, NY; also San Francisco and Miami
  • Simple inspection free
  • Full diagnosis $30 (waived over $100)
  • Tune-up & safety check from $50
  • +2 more on the shop's page

“Yes. We repair any e-bike brand, wherever you bought it, online or in a store.”

Checked Nov 14, 2026Shop's page

Shops that say they take any brand

These don't name Aventon on their page, but say they work on any make. Confirm parts availability first.

CSM Power Bikes

Richmond, IL
  • Any brand

“Whether you bought your bike from us or not, we will service any brand of electric bike”

Checked Nov 14, 2026Shop's page