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Who services Lectric e-bikes?

Lectric eBikes has a network of certified partner shops, but asks owners to contact its support team before going to one.

Lectric's own service options

Certified partner shops

Lectric's repair network page has a map of partnered shops.

“Lectric has partnered with reputable bike shops nation-wide who are willing and able to assist you with service and repairs.”

Source: Lectric

Contact support first

Lectric asks you to contact its support team before you go to a partner shop. Partner shops can't receive parts or products on your behalf.

“please reach out our customer support team prior to contacting any partnered shops.”

Source: Lectric

Parts store

Lectric sells replacement parts on its own site.

Source: Lectric

Warranty

1 year, covering the frame, fork and electrical parts such as the motor, controller, battery and display. Claims start with Lectric's online support.

“free from defects in workmanship and materials for the one (1) year period”

Source: Lectric warranty page

Brand information checked Nov 14, 2026 on Lectric's own website.

Independent shops that name Lectric

Bike Valet

Pickup / mobile
Colorado Springs & Denver, CO; Phoenix, AZ (part-time, roughly Oct–Apr)

“Brands we currently service and assemble are Aventon, Rad Power, Lectric and more being added daily.”

Checked Nov 14, 2026Shop's page

E-Rides USA

Louisville, KY; Lexington, KY
  • Basic tune-up $89
  • Tune-up Plus $198
  • Flat repair $30 with hub motor ($20 without)
  • +1 more on the shop's page

“We are an authorized certified service center for Aventon, Rad Power Bikes, Lectric Bikes, Bosch, Rambo Bikes, Qualisports, Himiway”

Checked Nov 14, 2026Shop's page

Kul Wheels

Richmond, VA
  • Basic tune-up $95 (parts not included)
  • Standard/annual tune-up $150 (parts not included)
  • Deluxe tune-up $200 (parts not included)

“We are a Lectric ebike certified service center and Rad Power approved service partner.”

Checked Nov 14, 2026Shop's page

Smitty's E-Bikes

Pickup / mobile
Phoenix West Valley, AZ (not Chandler, Gilbert or Mesa)
  • Basic tune-up $85
  • Tune Up+ $125
  • Full service tune $175
  • +2 more on the shop's page

“We're a service partner for Rad Power Bikes, Velotric, Lectric, Juiced, Monarch and Vtuvia, and we work on many other brands”

Checked Nov 14, 2026Shop's page

Wilson's E-Bikes

Brooklyn, Elmhurst, Flushing & Long Island City, NY; also San Francisco and Miami
  • Simple inspection free
  • Full diagnosis $30 (waived over $100)
  • Tune-up & safety check from $50
  • +2 more on the shop's page

“Yes. We repair any e-bike brand, wherever you bought it, online or in a store.”

Checked Nov 14, 2026Shop's page

Shops that say they take any brand

These don't name Lectric on their page, but say they work on any make. Confirm parts availability first.

CSM Power Bikes

Richmond, IL
  • Any brand

“Whether you bought your bike from us or not, we will service any brand of electric bike”

Checked Nov 14, 2026Shop's page