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Rad Power Bikes after the bankruptcy: where to get your bike serviced now

Rad Power Bikes went through Chapter 11 and the brand has a new owner. What happens next depends on when you bought your bike. Everything below is from Rad's own warranty page, checked Nov 14, 2026.

What happened

Which group is your bike in?

Bought before December 15, 2025

RLM says it doesn't have to fix it:

“RLM has no obligation to provide warranty or other service for Products purchased prior to December 15, 2025.”

Warranty claims for these bikes go through the bankruptcy process as a Proof of Claim, using case number 25-02183. Rad's page links to the court's guidance. RLM also says it is reviewing upgrade policies or services it may offer at its discretion, and will announce them on its site. For repairs now, use an independent shop (below).

Bought after May 15, 2026

You're covered by RLM's warranty: 2 years on the frame and listed components, and the battery for 300 charge cycles or 2 years, whichever comes first. Start with Rad's customer service, which gives you instructions for an RLM-authorized service provider. The warranty excludes damage from unauthorized service or parts, so check with Rad before an outside shop does warranty work.

Bought between those dates

Rad's page doesn't clearly cover this window. Contact Rad's Help Center with your order details and keep a record of the reply.

Getting parts

RLM sells spare parts on radpowerbikes.com. If a shop says it can't get Rad parts, ask whether you can order them and bring them in.

Shops that name Rad Power on their own site

Bike Valet

Pickup / mobile
Colorado Springs & Denver, CO; Phoenix, AZ (part-time, roughly Oct–Apr)

“Brands we currently service and assemble are Aventon, Rad Power, Lectric and more being added daily.”

Checked Nov 14, 2026Shop's page

E-Rides USA

Louisville, KY; Lexington, KY
  • Basic tune-up $89
  • Tune-up Plus $198
  • Flat repair $30 with hub motor ($20 without)
  • +1 more on the shop's page

“We are an authorized certified service center for Aventon, Rad Power Bikes, Lectric Bikes, Bosch, Rambo Bikes, Qualisports, Himiway”

Checked Nov 14, 2026Shop's page

Kul Wheels

Richmond, VA
  • Basic tune-up $95 (parts not included)
  • Standard/annual tune-up $150 (parts not included)
  • Deluxe tune-up $200 (parts not included)

“We are a Lectric ebike certified service center and Rad Power approved service partner.”

Checked Nov 14, 2026Shop's page

Smitty's E-Bikes

Pickup / mobile
Phoenix West Valley, AZ (not Chandler, Gilbert or Mesa)
  • Basic tune-up $85
  • Tune Up+ $125
  • Full service tune $175
  • +2 more on the shop's page

“We're a service partner for Rad Power Bikes, Velotric, Lectric, Juiced, Monarch and Vtuvia, and we work on many other brands”

Checked Nov 14, 2026Shop's page

Wilson's E-Bikes

Brooklyn, Elmhurst, Flushing & Long Island City, NY; also San Francisco and Miami
  • Simple inspection free
  • Full diagnosis $30 (waived over $100)
  • Tune-up & safety check from $50
  • +2 more on the shop's page

“Yes. We repair any e-bike brand, wherever you bought it, online or in a store.”

Checked Nov 14, 2026Shop's page

Shops with limits

These name Rad Power but only do some kinds of work. Read the limit on each card.

Seattle Electric Bike

Seattle (Green Lake) & Bothell, WA
Limit: Rad Power mechanical work only; no other online brands

“We can do standard routine mechanical maintenance on Rad Power bikes.”

Checked Nov 14, 2026Shop's page

Velofix

Mobile
Mobile service in select US and Canada regions
Limit: No electrical or battery work

“service a wide range of e-bikes, including Rad Power, Benno, OHM, Yamaha, and Stromer, just to name a few”

Checked Nov 14, 2026Shop's page

Shops that say they take any brand

CSM Power Bikes

Richmond, IL
  • Any brand

“Whether you bought your bike from us or not, we will service any brand of electric bike”

Checked Nov 14, 2026Shop's page

Questions

Is Rad Power Bikes still in business?

The brand is. Rad Power Bikes, Inc. filed for Chapter 11 on December 15, 2025, and the Rad Power Bikes brand has been under new ownership since February 27, 2026. Rad Life Mobility (RLM) now issues the warranty and sells bikes and parts on radpowerbikes.com.

Will Rad honor the warranty on my old bike?

Not directly. Rad's warranty page says RLM has no obligation to provide warranty or other service for bikes bought before December 15, 2025. Claims for those bikes go through the bankruptcy court as a Proof of Claim (case 25-02183).

Who will repair a Rad Power bike now?

Independent shops and mobile mechanics. Our directory lists shops whose own websites say they work on Rad Power bikes; several are also Rad service partners.

This page isn't legal advice. For a bankruptcy claim, follow the court's guidance linked from Rad's warranty page.